About


Alien in a Box

FAQ


  • Do you accept orders placed outside of the US?

    Absolutely!

  • How long will it take to receive my order?

    Once shipped, most orders to Australia and New Zealand may take anywhere from 3 to 14 business days to arrive. International delivery times have been severely impacted due to current world events, and remain unpredictable. It is recommended that you choose a tracked shipping option to receive more accurate updates on the status of your delivery.

  • Why are your items sold in US Dollars if your store is based in Australia?

    Storenvy currently only allows sellers to use US Dollars when pricing items. I have done my best to price all of my items appropriately with conversion rates in mind.

  • What is Storenvy?

    This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

  • How do I pay for my order? Is it secure?

    The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

  • What if something is wrong with my order?

    If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.